Please read this information carefully and print a copy and/or retain this information electronically for future reference.

Our Policy. This privacy policy ("Policy") covers Topaz Assistance Dogs Inc. (T.A.D.) treatment of personal information or personally identifiable information (both "Personal Information") that may be collected or submitted when the Web-used ("you") are using T.A.D. website, any communication or services. This Policy does not apply to companies that T.A.D. does not own or control, or to individuals beyond this Policy's scope.

Please understand that whenever you voluntarily disclose Personal Information online this information cannot be guaranteed to be one-hundred percent secure and, in some cases, that information can be intercepted, collected and used by others. However, we work hard to protect your Personal Information at all times. Your information is stored on a secure server that T.A.D. and its authorized personnel can only access through a password. Additionally, we encrypt your information to prevent third parties without authorization from intercepting your information when it is in transit to us.

By completing and submitting any application, form or contact to us, you acknowledge receipt of this policy and consent to the electronic delivery of such disclosures or communications. Such information may include some or all communications about your application status.

Please read it carefully and print and retain a copy for your records. The decision to correspond, share or submit information with us electronically is voluntarily yours.

How We Collect Your Personal Information. While using the T.A.D. website, you may submit Personal Information while applying or registering for services, posting content or correspondence. Depending on the service and/or process, the Personal Information you may be asked to provide is your:

Postal address
E-Mail Address
Phone number
Date of birth
Residency and family home life information
Disability or diagnosis type; sensitive personal medical information; diagnosis dates; and any other medical information
Hospitalization and history
Treating Doctor information and doctor information release
Employment status and other job information pertaining to you and your spouse education status or history; including therapy services and individual education plan information
Veteran service status and discharge information
Any type of personally identifiable information
Information and approval to contact references you provide to us; or shared contact information
Financial information
Benefits from government-sponsored programs, such as public assistance or social security
Demographic or location information
Firearm license information
Affiliations with any groups, programs, or organizations.
Status within our organization
Credit or debit card information

You are voluntarily and optionally providing medical information through T.A.D. online form submissions, if you prefer not to submit such Personal Information electronically please contact us via phone call prior to submitting any forms on our website.

Personal Information may also be collected, or your IP address logged when you visit T.A.D. website. Your IP information allows us to understand how you use our site and enable us to make changes to our site in order to improve your experience. Information regarding your computer, your connection to our website (such as your browser type, operating system, and platform) and your user history (including, but not limited to, your session information, page errors, and the length of your visits to specific pages within our website may also be collected.

How We Use Your Personal Information. T.A.D. may use the Personal Information you provide for purposes such as: evaluating need and program qualifying information, registration, fulfilling your request for services and communications, improving the quality and overall look of our website and services, contacting you or reference contacts provided by you, conducting research, providing anonymous reporting for clients and potential clients. T.A.D. may also retain the details of any transactions, donations, or payments made with us.

How Your Personal Information is Disclosed. It is  T.A.D. policy not to disclose, sell or rent your Personal Information to any individual, business, government entity or outside parties except: (i) to provide products or services you've requested through us; (ii) in response to a validly issued subpoena, court order, or other legal process; (iii) when necessary to establish or exercises our legal rights or defend against legal action; or (v) where you request T.A.D. to do so.

T.A.D. may use the return email address to answer the email or form submission we received from you. Any communications or disclosures related to your request may be provided to you electronically through our website and/or email. Your Personal Information will not be collected for use that is in violation of the law, or unrelated to the information discussed in this Policy unless you are also provided an opportunity to opt-out or otherwise prohibit such unrelated uses.

Correcting Your Personally Identifiable Information. You are responsible for ensuring that all Personal Information you provide on the website or any correspondence is maintained and kept current. 

Scope of Consent. You consent to receive disclosures and to share, correspond and submit Personal Information electronically. The information and disclosures may be provided electronically: the agreements and disclosures for all services you elect to use; all communications, protected medical information, future amendments, and all notices of approvals, acceptance, changes, suspension, and restriction.

Our Use of Cookies. T.A.D. uses cookies to remember certain user information. Cookies are electronic identifiers that are transferred automatically to your computer through your browser that allow our computers to save certain information which you provide to us and store information about you so we may recognize you when you visit our website in the future. You may, at any time, disable or refuse to accept cookies by changing the preference or settings on your web browser. If you chose to disable cookies, you will still be able to access our website. However, you will not be able to fully take advantage of certain automation and other functionality features available.

Web Statistics & Shared Data. We collect and use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for reporting and sponsorship purposes.

From time to time, we may use this information to better design our website and share with select advertising partners, sponsors, and/or affiliates however IP addresses are not linked to Personal Information. For example, we may tell an advertiser X number of individuals visited a certain area on our website, or the Y number of men and Z number of women filled out or application or contact form, but we will not disclose to these partners or affiliates anything that could be used to personally identify those individuals. 

Children's PrivacyProtecting the privacy of children is especially important to us. For that reason, we do not collect information provided by users under the age of 13, nor do we solicit information from users under the age of 13.

Electronic Records. To facilitate electronic commerce, to reduce the expense of records storage, and to obtain the benefits of faster access to records, you acknowledge and agree that we may in our discretion store all records electronically; and that we will not retain and have no obligation to retain any original documents for any period of time. This applies to all documentation including but not limited to preliminary or full applications, emails, client status, notes, and/or private medical information and security documentation. You further acknowledge and understand that we will routinely destroy all original documentation for the respect and safety of your personal information. We may store records electronically via imaging, scanning, filming, cloud storage, USB or any other technology used for the storage of documentation via internal processes or third-party processors that we approve for these services.

"E-Mail" and Facsimile Communications. You acknowledge and agree that the Internet is considered inherently insecure. Therefore, you agree that we have no liability to you whatsoever for any loss, claim or damages arising or in any way related to your submission of Private Information or our response(s) to any e-mail or other electronic communication or form, which you knowingly and voluntarily have submitted to us for review and processing. We have no duty to investigate the validity or to verify any e-mail or other electronic communication, and may respond to an e-mail at either the address provided with the communication or any other application or written communication actually received by us.

You expressly consent and agree to us, our agents or any associated parties we authorize sending and your receiving any communications hereunder by facsimile or other electronic methods including any or all correspondence, sharing or sending of Personal Information.

Scope of this Policy; Third-Party Websites. Although this policy applies to all the information obtained by you for the purposes of assessing or using content controlled and owned by T.A.D., it does not apply businesses or entities that are not owned or controlled by us.

This website may contain links to other third party websites. Please be aware that T.A.D. does not claim any responsibility for the privacy practice of these third-party sites. We encourage you to be aware when you leave our site and to take reasonable precautions when sharing your personally identifiable information on third party websites.

Opt-In Policy. You may "opt-in" to receive newsletters, fundraisers, and other useful information from us. To unsubscribe from our mailings (except important system and content update information), you may select "unsubscribe" from the email sent.

Amendments. T.A.D. reserves the right to amend this policy at any time. T.A.D. will contact registered users by email, and shall also post notice of the change on its website, when and if the terms of this policy are amended.

Contact. You may contact T.A.D. directly by emailing help at with the subject or header line "Privacy Policy" should you have any questions regarding this policy.

Private Information. By submitting any form, contract, or communication through the T.A.D. website or email services you acknowledge you are doing so voluntarily with the understanding that the Internet may not always be secure or safeguarded in protecting your private information, including but not limited to medical information. If you are concerned with submitting or sharing any information electronically please contact us at the address or phone number above for alternate process.